Your Vista is covered by a one-year limited warranty, and customers in North America have a 30-day evaluation period that starts the day your device is delivered. If it isn’t the right fit, contact us for a return authorization; returns require at least one coaching session and are subject to a restocking fee ($299 in the U.S., $399 from Canada).
For the complete terms — what’s covered and excluded, the evaluation window, returns and restocking, accessory coverage, and EU/UK rights — see our full Warranty & Trial page.
I’m a clinician. Can I get a demo?
Yes — we provide demo units at a discounted price to clinicians and low-vision groups. Contact Customer Support toll-free at +1-855-207-6665 during business hours to learn more.